Our team of legal experts give you inside info on the legal world of cargo claims – from how to avoid losses and prevent cargo claims to taking pictures that can win a court case.
3 essential evidence gathering steps to recover cargo losses from liable carriers and settle your claims much faster. Applying these tips will make importer stand out head and shoulders above the rest of the shippers in the cargo claims pool. I know because these are the things I looked for when I worked for the shipping line and these are exactly the things Recoupex team present to carriers now to settle claims on behalf of hundreds of exporters and importers Globally.
In cargo claims, if exporters and importers are not making the effort to learn how to do things the right way, you’ll be making mistakes that will cost you tons of time and money.
Now, before we get into who is responsible for what, our team at Recoupex wanna make a point about this industry: cargo claims are NOT easy. You’re playing a competitive game with other people who are all trying to make money too by putting the blame on someone else.
In the supply chain there are usually 3 areas of responsibility: pre shipment, transit and post shipment.
Covid-19 has severely impacted the supply chains globally, shippers, willing to reduce demurrage costs imposed by shipping lines or to win these claims 100% will have to prove they were diligent, mitigated losses and are duly entitled to waive.
With ocean freight rates skyrocketing, blank sailings and port congestion soaring for some shippers, air freight is a serious alternative to consider, in particular if cargo is sensitive, short shelf life, and expensive.
It is a common mistake to think that cargo shipped by air rarely gets damaged or is always insured. Nothing can be further from the truth.
At some point, almost every organisation that ships cargo will experience loss or damage to their cargo. It is vital to master cargo claim process.