Cargo Claims

July 17, 2026

Who Really Pays for Damaged Cargo Under CIF

Let’s talk about a scenario that plays out every week in the fresh produce trade. You’re shipping a container of bananas from Guayaquil to Rotterdam. The agreed Incoterm is CIF […]
July 10, 2026

The Shipping Line Skipping the Joint Survey. Here’s What to Do.

Let’s walk through a scenario that plays out more often than most shippers realize. A container arrives. The cargo is damaged. You do exactly what you’re supposed to do — […]
February 6, 2026

Cargo theft is no longer opportunistic. It’s strategic.

We continue to see far too much “easy” theft of cargo. Criminals know exactly when a shipment leaves, where it’s going, and what’s inside. Allianz confirms this in their Shipping Safety Review 2025 — and at Recoupex, […]
January 16, 2026

Carrier Trust Index 2025

Which shipping line Takes Care of Shippers When Cargo Is Damaged?   Cargo damage is an unavoidable reality of global trade. What is avoidable, however, is claim failure. Each year, […]
August 1, 2025

6 Unexpected Ways to Increase Cargo Claim Success

From the moment a container is delivered damaged, cargo claim recovery is a negotiation. Fresh produce exporters are often caught off guard—not by the incident itself, but by the complexity, pushback, […]
July 25, 2025

10 Biggest Follow-up Mistakes in Cargo Claims.

When cargo is damaged, delayed, or lost, submitting the claim is only step one. What follows is often a long and tedious follow-up process with shipping lines.   And this […]