April 26, 2024

How to Submit Timely Notice of Damage or Loss?

Discovering cargo damage or loss can be a stressful experience for any exporter or importer, especially for new businesses or those unfamiliar with handling damaged cargo. To prevent a valid […]
April 26, 2024

What Documents Do I Need to Submit Cargo Claim?

If you ever felt like you’re drowning in paperwork when dealing with a cargo claim, you must know you’re not alone. In a recent Recoupex poll on LinkedIn, a whopping […]
April 19, 2024

Cargo Damage During Transit? Here’s How to File a Cargo Claim

Even with meticulous planning, unexpected events like accidents, theft, or damage can turn a smooth shipment into a financial nightmare. Did you know 5% of dry cargo containers and a […]
April 12, 2024

3 Seconds to Save Thousands! Reefer Drain Checks Routine

In reference to the image above, one of Recoupex’ cargo claims involves a shipment of onions that arrived at its destination spoiled and rotten. Upon opening the container, importer was […]
April 5, 2024

What to Look for When Inspecting a Damaged Container

Physical damage is perhaps the most apparent and widely recognized form of cargo damage which usually stems from a damaged container. It is estimated that one out of four containers […]
March 29, 2024

Notice of Loss, Your First Step in Filing a Cargo Claim

When your cargo arrives in rough shape, it’s easy to feel overwhelmed. But before you panic, there’s a crucial first step you need to take: filing a Notice of Loss. […]