Our team of legal experts give you inside info on the legal world of cargo claims – from how to avoid losses and prevent cargo claims to taking pictures that can win a court case.
When cargo arrives at its destination and is damaged or has been pilfered during transit, it’s not always clear where to start the claim process, and what documents submit the liable party. Recoupex makes claiming process straightforward for all customers who are unsure of their rights, lack the time, or lack the expertise to embark on the claims process themselves.
Fresh and frozen cargo claims recoveries from liable carriers can be daunting, and in some cases, you might feel like giving up. Here’s what you can do to seriously enhance your chances to be paid.
Cargo exporters very often receive claim rejections from shipping lines based on “pre-shipment issues”, “hot stuff”, “load, stow, count” clauses. More often than not, shippers struggle to settle claims or settle at the higher level due to a lack of pre-shipment cargo evidence.
Cargo claims. Water ingress. The light test is so important to do before loading cargo into a container, or when the buyer receivess cargo that is inexplicably wet. The light test is great evidence to prove where the water ingressed the container and why the shipping line has to pay for cargo losses.
The severity of cargo contamination with beetles oftentimes result in cargo losses, but also in extensive collateral expenses: containers deviation to other ports, refumigation, demurrage, and detention costs, etc.
Many times, it becomes difficult to prove that the contamination happened during transit, given the shipping lines’ “standard rejections” - load, stow count, or inherent vices.
Having seen the possible reasons for contamination, we confirm that sometimes cargo is contaminated in transit, sometimes at the origin. Claim success depends on evidence. Cargo contamination problems have been exacerbated by recent excessive delays and container rollovers at the ports of loading.