Claims Process

May 17, 2024

5 Steps to Powerful Cargo Damage Photos

Dealing with cargo damage and navigating claims against shipping lines or transportation companies can be a frustrating experience. This article equips you with a simple, yet effective tool: taking the […]
May 17, 2024

How does Abandoned Cargo Impact Exporters?

Every exporter dreads the moment they learn their shipment has been abandoned at the destination port. This frustrating situation leaves everyone scrambling, but it hits exporters especially hard. The definition […]
May 10, 2024

How Long Does it Take to Resolve a Cargo Claim?

Assuming you are a Recoupex reader, you already know what to do in case your shipment arrive damaged or go missing entirely – you file a cargo claim. Now the […]
May 3, 2024

When Not to Pay General Rate Increase?

If you feel like ocean freight rates are already high enough, then you might be surprised to learn about General Rate Increases (GRIs). These are additional charges shipping lines slap […]
May 3, 2024

How to Ensure your Coffee Cargo Claim is Paid?

Coffee is a beloved beverage enjoyed worldwide, but getting those delicious beans from origin to your local cafe can be a tricky business. Shipping coffee by sea exposes it to […]
April 19, 2024

Cargo Damage During Transit? Here’s How to File a Cargo Claim

Even with meticulous planning, unexpected events like accidents, theft, or damage can turn a smooth shipment into a financial nightmare. Did you know 5% of dry cargo containers and a […]