Cargo Claims

January 16, 2026

Carrier Trust Index 2025

Which shipping line Takes Care of Shippers When Cargo Is Damaged?   Cargo damage is an unavoidable reality of global trade. What is avoidable, however, is claim failure. Each year, […]
August 1, 2025

6 Unexpected Ways to Increase Cargo Claim Success

From the moment a container is delivered damaged, cargo claim recovery is a negotiation. Fresh produce exporters are often caught off guard—not by the incident itself, but by the complexity, pushback, […]
July 25, 2025

10 Biggest Follow-up Mistakes in Cargo Claims.

When cargo is damaged, delayed, or lost, submitting the claim is only step one. What follows is often a long and tedious follow-up process with shipping lines.   And this […]
July 4, 2025

How to ensure your dry cargo claim is paid?

Reasons Why Dry Cargo Claims Are Rejected   Here is a list of the top reasons why claims are rejected by shipping lines: Inability to prove water ingress to a […]
June 20, 2025

6 Steps to Take When You Discover Cargo Damage

Did your recent shipment arrive damaged? Spoiled? Don’t panic. But don’t wait for your freight forwarder either.   We’ve seen it too many times — exporters losing tens of thousands because […]
June 12, 2025

Ultimate Cargo Claim Negotiation Checklist for Exporters

When negotiating cargo claims with shipping lines, exporters face a unique set of challenges. Whether it’s recovering physical damage, loss, or delay, settling claims often involves a game of industry […]