Cargo claims assessment

May 26, 2023

Importance of Arrival Notices: Who is Responsible for What?

Attention, shippers! It’s time to break free from the shackles of relying solely on arrival notices from carriers. In the fast-paced world of shipping, waiting for an arrival notice is […]
May 26, 2023

The demurrage and detention fees can drain your valuable time and money, if left unchecked. Taking Control of expensive fees.

In a recent unfolding scandal, the U.S. witnessed yet another wave of unjust detention charges imposed by ocean carriers. You may read here which two ocean carriers paid civil penalties […]
May 19, 2023

Protecting Your Cargo Claims from FFW/NVOCC Negligence

Dealing with damaged cargo during transit can be a frustrating experience for exporters. Unfortunately, some Freight Forwarders (FFW) and Non-Vessel Operating Common Carriers (NVOCC) employ deceptive tactics to delay or […]
May 19, 2023

My Reefer Cargo is a Total Loss: Causes, Documents, and Claim Process

Experiencing a total loss of reefer cargo can be a nightmare for exporters. From incorrect temperature settings to reefer malfunctions or prolonged power outages, there are various factors that can […]
May 12, 2023

Demystifying Air Cargo Claims: Understanding the Essentials

The efficient and timely transportation of goods by air is a crucial aspect of global trade. However, occasional mishaps and unforeseen circumstances can lead to damages or losses during air […]
May 12, 2023

From Rejection to Redemption: How Recoupex Rescued a Rejected Cargo Claim

Cargo claims recoveries can be filled with frustrations and roadblocks. In this compelling blog post, we unravel the tale of a rejected claim and the remarkable journey of recovery orchestrated […]