Claims Process

June 9, 2023

Unveiling the Importance of a Destruction Certificate for Cargo Claims

When filing a cargo claim, one essential document that often gets overlooked is the destruction certificate. Though seemingly insignificant, this certificate holds significant value in the claims process. In this […]
June 9, 2023

Safeguarding Your Cargo: A Game Plan for Loading in Crappy Containers

When it comes to shipping containers, age can take its toll. Loading cargo into a worn-out container can spell disaster if proper precautions aren’t taken. In this article, we’ll explore […]
June 2, 2023

Recovering Cargo Claims Without a Data Logger. Mission Possible.

Damage to reefer cargo and claiming process is a frustrating experience for all exporters. While having a data logger to monitor transit temperature is ideal, there are still steps you can […]
June 2, 2023

The Four Essential Components of a Winning Cargo Claim Survey Report

When it comes to cargo claims, a third-party survey report serves can definitely help win the claim. Unfortunately, most of the survey reports shippers receive for their cargo are too […]
June 2, 2023

Time is of the Essence: Understanding the Deadline to Submit a Cargo Claim

When faced with transit losses or damages it is crucial for shippers to be aware of the deadline to submit a cargo claim. Understanding this timeline ensures that you can […]
May 19, 2023

Protecting Your Cargo Claims from FFW/NVOCC Negligence

Dealing with damaged cargo during transit can be a frustrating experience for exporters. Unfortunately, some Freight Forwarders (FFW) and Non-Vessel Operating Common Carriers (NVOCC) employ deceptive tactics to delay or […]