Claims Process

June 16, 2023

Who is Responsible for Damaged Cargo in a Warehouse?

When cargo is damaged in a warehouse, storage facilities the question of who is responsible can be complex.   In general, the owner of the cargo is responsible for any […]
June 16, 2023

The Dangers of Cargo Contamination in Transit

Cargo contamination is a serious problem that can have a significant impact on businesses and consumers. When cargo is contaminated, it can become unsafe or unfit for its intended purpose, […]
June 16, 2023

Can Ocean Carrier Charge Demurrage Fees to Shippers Indefinitely?

Demurrage cargo claims are skyrocketing among Recoupex clients. Supply chains has been disrupted since the pandemic, and war conflict leading to increased delays. One of the critical issue is the […]
June 9, 2023

Recovering Loss from Cargo Spoilage in Extreme Heat and Vessel Delays

As the scorching summer heat sweeps across Asia sometimes reaching staggering temperatures of up to 50 degrees Celsius, exporters face a daunting challenge: the spoilage of cargo, particularly fresh produce, […]
June 9, 2023

Lost Cargo Containers at Sea: How to Prove, Process Claims, and Mitigate Losses

In 2019, the MV Grande America, a container ship operated by Grimaldi Lines, encountered a catastrophic event in the Bay of Biscay. The vessel caught fire and eventually sank, resulting […]
June 9, 2023

Exporters’ Dilemma: Why Cargo Insurance Frustrates, and Alternative Solutions for Cargo Loss Recovery

Exporters face numerous challenges in their quest to transport goods safely across the globe. While insurance seems like an obvious solution to mitigate risks, many exporters express frustration with traditional […]