Cargo Claims
85% of coffee damage in transit is due to water ingress and not condensation.
Unfortunately, very few coffee traders know how to recover losses from liable parties when coffee cargo is damaged.
If your coffee cargo was damaged because of water ingress, you should prove this by the following facts, namely:
1) Pre-inspection of the container was carried out and documented
In the document below we show you why when shipping onions, your cargo could be rejected and what you do to make sure you get compensation from the liable carrier: No Pre-shipment Survey Report results in the inability to prove pre-shipment and stuffing conditions and quality of the cargo.
With such an increase, exporters will be looking to recoup whatever losses they can by looking into the cargo claim market, and this market could see a large increase in claims as more shippers will not want to soak up costs of their losses by being fobbed off by the Goliath carriers
Sellers always run risks, it is that simple. But one of the most problematic issues that sellers face is not getting paid by the buyer on delivery. Shipping fresh produce overseas causes the seller a multitude of problems. And what do you do if the buyer simply tells you that you won’t be receiving the full balance because the cargo was damaged or was of poor quality?
Pre-shipment evidence is key in any claim you want to bring against a carrier. Photographs speak volumes and you should always take them prior to shipping and collect as much evidence as possible showing your cargo packaged perfectly prior to being shipped.
Time management is key. You have a business that needs your time, you can’t afford the mental time a cargo claim takes and the concerns and worries that go with it because all that is time out of your day. This is exactly what the liable carries rely on. The fact you haven’t the time to deal with a claim.