Covid or not, customers expect excellence and rotten food is not edible. However to save money on freight or without knowing, exporters stuff different nature of fresh cargo and ship under the same set point! This action results in cargo damages and lost claims for compensation.
Not many are aware, that cargo (in particular foodstuff) can be destroyed in house and in house certificate can be issued to witness the fact. Receiver has to properly document the fact, quantities, method used and collect photographic or video evidence.
60% of global cargo is uninsured and why it is more difficult that Ever before to attract and retain customers.