Cargo Claims

April 8, 2022

WHY do I need so many documents when submitting a cargo claim?

If you have followed us for some time, you will notice that we talk about the importance of submitting the right documents in the case of a cargo claim, but here we WHY these documents are required. And remember that you need photo evidence and even video evidence helps if possible!

April 4, 2022

Demand to recoup money via cargo claims increasing

There were talks on ports becoming operational 24/7 to shift the over-flow of containers, but this chain isn’t possible unless every link in this chain is willing to work 24/7. Any broken link could be a single point of catastrophic failure. All this leads to more time for potential damage and it has been the exporters’ and freight forwarders need to claim for damaged or lost cargo against the liable carriers so their business doesn’t suffer.

March 28, 2022

British port ban on russian affiliated vessels

UK ports are being urged to refuse access to Russian-flagged, -registered, -owned or -controlled ships to help efforts to get Russia to pull its forces out of Ukraine. The government will assist ports in implementing these new laws, however, the commercial information ports receive first-hand about vessels and cargo allegedly makes them best placed to assess each individual case.

March 21, 2022

Top causes of cargo damage

We are taking a look at water damage, the main culprit of cargo damage and a potential cargo claim. We will look at the causes of water damage, how to prevent damage, and or loss and should you need to claim, what documents you need to make your cargo claim successful!

June 6, 2021

Top 5 small business freight claims mistakes!

With Recoupex we create a possibility for all shippers globally to obtain compensation from the liable carriers when their cargo is damaged or lost in transit. On demand. One click […]
May 30, 2021

Air cargo claims procedure. Simplified.

With ocean freight rates skyrocketing, blank sailings and port congestion soaring  for some shippers, air freight is a serious alternative to consider, in particular if cargo is sensitive, short shelf life, and expensive. 

It is a common mistake to think that cargo shipped by air rarely gets damaged or is always insured. Nothing can be further from the truth. 

At some point, almost every organisation that ships cargo will experience loss or damage to their cargo. It is vital to master cargo claim process.