Shipping lines consider transit damages to coffee as an inherent vice and reject claims without even studying the documents. This is incorrect. Unfortunately, very few coffee traders know how to recover losses from liable parties when coffee cargo is damaged in transit.
Before pursuing a cargo claim against the carriers, shippers need to ensure that damage to coffee happened NOT because of condensation. Recoupex explains how shippers can protect the coffee from condensation damage.
From general pain points to specific frustrations All importers and exporters struggle with cargo damages in transit and claims. Few of them have marine insurance. As a freight forwarder, have you ever considered helping your shippers to recover cargo claims from liable carriers? That’s what Recoupex helps you to achieve.
Due to the loss of revenue for both importers and exporters, African businesses must take every possible chance to boost their bottom lines. Claiming against liable carriers is one way to recover losses. This does not mean that cargo has to be damaged or stolen, shippers may have the opportunity to claim detention and demurrage charges back from shipping lines and/or claim for delay in delivery which resulted in reefer cargo total loss.
Although it can be time-consuming, the collection of evidence and documents is crucial to speeding up the cargo claims handling process and ensuring it’s a success. This is a list of documents exporters and importers will need to recover losses from liable carrier.
No one ships cargo intending to lose it. But unfortunately, container arrival with seal discrepancy is the reality for many exporters and importers. The hardest part is facing this reality and asking yourself how to win a cargo theft claim. Insufficient evidence to point out to the liable party could be a sign that something else is wrong. So if you want to know what to do when your cargo is discharged with seal discrepancy read on.
Ensuring the time bar is a fundamental aspect of handling cargo claims. It is not possible for the claim to be further pursued after the time limit has passed.Industry statistics show that approx 90% of all cargo claims submitted to shipping lines are pushed into time bar by the carriers. Every year. Means shippers get 0. More experienced claimants are aware of the adrenaline rush as the time bar date creep closer. Whether you have requested a time extension or not in the past, here are a few tips which will assure that there can be no doubt of whether a time extension was granted or not.