Win Your Grapes Cargo Damage Claim Fast!

In 2023 India exported 282,000 metric tonnes; South Africa exported 325,000 metric tonnes; And Peru exported 516,000 metric tonnes of grapes. These three countries are major players on the world stage when it comes to exporting grapes. While these export volumes are impressive, getting these delicate fruits across vast distances comes with unique challenges.

As a grape exporter, you understand the importance of best practices: pre-cooling your grapes, using proper packaging, and maintaining strict temperature control throughout the journey. But even with the best planning, unforeseen circumstances like temperature fluctuations or unexpected delays. These risks can lead to damaged and spoiled cargo upon arrival.

In such situations, filing a cargo claim with the shipping line is crucial to recover your losses. However, a successful claim hinges on having the right documentation to support your case.

The Power of Pre-shipment Documents

Pre-shipment documents are your evidence that you took all necessary steps to ensure your grapes left the port in pristine condition. These documents play a vital role in proving the quality and condition of your cargo at the time of shipment.

Pre-shipment Documents

• • Commercial Invoice: This document details the quantity, value, and description of your grape shipment.
  • Packing List: This provides a detailed breakdown of how your grapes were packed within the container, including the number of boxes, weight per box, and any special packing materials used. Use the least unit of measurement as possible (boxes instead of pallets).
  • Harvest Certificate: This document verifies the grapes were harvested at the optimal maturity level and free from any pre-existing damage or disease.
  • Pre-cooling Temperature Record: This record demonstrates the grapes were pre-cooled to the proper temperature before shipment, a critical step to ensure freshness during transit.
  • Phytosanitary Certificate: This government-issued document verifies your grapes are free from pests and diseases, a requirement for most countries.

In-transit Documents

• Bill of Lading (BL): This is the official contract between you and the shipping line, outlining the terms and conditions of the shipment, including the origin, destination, and agreed-upon delivery timeframe.
• Temperature Data Log: Equip your container with a temperature recorder to log the temperature throughout the journey. This data can be vital evidence if there were significant temperature fluctuations that may have damaged your grapes. 

Documents Upon Arrival

• • Delivery Order (DO): This document confirms receipt of the shipment by the consignee at the destination port.
  • Survey Report: If your grapes arrive damaged, have an independent surveyor inspect the cargo and create a detailed report documenting the extent of the damage and its likely cause. This report will be crucial for your claim.
  • Photographic Evidence: Take clear photos of the damaged grapes, including close-ups and wide shots showing the overall condition of the shipment.

Maintaining a well-organized file with all your shipment documents is essential. This will save you time and ensure you have everything readily available when needed.

Acting Fast is Key

Don’t wait to file your cargo claim. Most shipping lines have strict time limits for claim submissions, typically within 3 days of receiving the damaged cargo. You can as well notify the carrier even before your cargo arrives and invite them for a joint inspection. Submit your claim with complete documentation as soon as possible to expedite your reimbursement.

Even the most meticulous planning can’t eliminate all risks associated with cargo shipping. By having your documentation in order, you can expedite the cargo claim process and increase your chances of a successful recovery. The faster you file your claim and provide the necessary evidence, the quicker you can recover your financial losses and get back to exporting those delicious grapes!

Recoupex is a hub of transport lawyers – experts in cargo claims. We assess your case quickly. We have successfully recovered claims from Maersk, Sealand, Hapag-Lloyd, Mediterranean Shipping Company – MSC, CMA CGM, and other carriers.

SUBMIT A CLAIM NOW!