Are you still losing on freight claims?

You have probably already experienced a high freight rates, container shortage, some business have been shrinking significantly in most parts of the world. Regrettably, I’m sure you are feeling the effects – and I’m sure you don’t like it.

In fact, I hope you don’t like it, and I would encourage you to hate it so much that you are willing to do anything to fight back, by NOT absorbing transit losses anymore.

Despite the fact that we are in a turbulent times —it is also a time to learn and use specific strategies to turn the tide.

The good news is twofold:

(1) there are exact and precise actions that you can take to prove cargo was damaged in transit and

(2) winning cargo claim is excellent opportunity to boost bottom lines and unleash trapped cash.

Let’s discuss about the pictures shippers usually collect as an evidence of cargo damage ⬇️

The above photographs were sent to us along with a claim against a shipping line for the reason of “damage to cargo due to water ingress to container through a hole in the roof”.

To make sure cargo receiver proves cargo was really damaged in transit – during shipping line’s custody, he needs to strictly do this:

Damaged cargo and damaged container pictures have to be clear.

Cargo needs to be linked to a specific container – not unloaded at the warehouse floor. Show also container number.

Show that container had damage which was the reason for damage to cargo: hole, dent, rust, bent, old door gaskets, broken floor etc. take photographs.

Pictures need to evidence the extent of cargo damage: 1 bag wet or half of the container soaked into the water.

For the reasons outlined above, I hope claimants now realise the importance of clear photographs linking cargo, container and cause of damage to cargo! All done free of charge with a smartphone!

Even if you appointed cargo surveyor, still follow this advice – you will be surprised how many surveyors do not document cargo cargo damage properly.

Good luck!