A Guide to Successful Cargo Claim Recovery

Shipping cargo internationally, whether dry or reefer, can be a complex process, and unfortunately, cargo damage is a common occurrence. When your cargo arrives damaged or lost, it can be a frustrating and costly experience. But with the right approach and strategy, you can successfully have a successful cargo claim recovery.

Understanding the Basics

A cargo claim is a formal demand made to a shipping line or carrier to recover losses or damages incurred during the transportation of goods. These losses can range from physical damage to delays and lost profits.

5 Tips for a Successful Cargo Claim

To maximize your chances of a successful claim, consider these five key elements:

1. Contract

Thoroughly review your contract with the carrier to understand the terms and conditions, limitations of liability, and any specific clauses related to cargo damage or loss.

2. Gather Evidence

Gather all relevant documentation, including the bill of lading, commercial invoice, packing list, photos of the damaged goods or survey report, and any communication with the carrier.

3. Claim Amount Breakdown

Accurately calculate the financial loss incurred due to the damage or loss of your cargo. This includes the cost of the damaged goods, additional expenses, and potential lost profits.

4. Communicate Effectively

Maintain clear and concise communication with the carrier. Clearly outline the issue, provide supporting documentation, and follow up regularly to ensure timely resolution.

5. Consult an Expert

If you’re unsure about any aspect of the claims process, consider consulting with a cargo claims expert such as Recoupex. Experts can provide valuable guidance and support.

Timing is Everything

Time is of the essence when it comes to filing a cargo claim. Be aware of the specific time limits outlined in your contract and applicable laws. Acting promptly can significantly improve your chances of a successful outcome.

At Recoupex, we understand the complexities of international shipping and the challenges associated with cargo claims. Our team of experienced professionals is dedicated to helping you recover your losses. We leverage our expertise, industry knowledge for your type of cargo, and strong relationships with carriers to maximize your recovery.

Don’t let cargo damage derail your business. Let Recoupex be your partner for a successful cargo claims recovery.