How to Win Cargo Claims due to Excessive Delays

New industry reports reveal a concerning trend: as much as 20% of global maritime shipments are facing delays. While these delays can impact all types of cargo, they’re particularly devastating for exporters of fresh produce. These perishable goods already have a limited shelf life, and extended transit times are leading to a significant increase in spoilage.

In fact, reports indicate a staggering 33% of fresh produce shipments are now spoiling before they reach their destination. This translates to major financial losses for both exporters, who see their product go to waste, and importers, who are left without the goods they ordered. The rise in damaged cargo due to delays is also likely to lead to a surge in cargo claims, adding another layer of complication for businesses in the fresh produce export industry.

So, what can you do as a cargo owner when your fresh produce arrives damaged due to excessive delays? The key is to be proactive and well-prepared.

Here’s a breakdown of the steps you can take:

Document Everything

First things first, gather evidence to support your cargo claim. This means keeping meticulous records of your entire shipment. Take clear photos of your fresh produce before it leaves your facility. These photos should show the condition of the goods, including their quality and freshness. Additionally, collect any documentation that proves the extended delays. This could include copies of shipping documents with timestamps or communication records with the carrier detailing the delays.

Act Fast: Don’t Wait for Spoilage

Many exporters mistakenly believe they need to wait until their cargo arrives damaged to file a claim. This is not the case. You can notify the carrier of potential cargo damage and initiate a cargo claim process as soon as the transit time has exceeded the originally agreed upon timeframe or the shelf life of your cargo. Don’t wait until the situation is beyond salvageable. The sooner you notify the carrier, the stronger your claim will be.

What About Insurance?

It’s important to understand the limitations of your cargo insurance. While insurance is a valuable tool, some standard policies may exclude coverage for damage caused by delays. Carefully review your policy details to understand what situations are covered.

Building a Strong Case

If the transit time significantly exceeds the shelf life of your cargo, you have a strong argument for a cargo claim recovery. By documenting the condition of your produce beforehand and having clear evidence of the delays, you’re building a solid case that demonstrates the carrier’s negligence directly caused the cargo damage.

Facing a cargo damage claim, especially one involving delays, can be complex and frustrating. Don’t be afraid to seek help. Consider reaching out to experts specializing in cargo claims recoveries such as Recoupex. These professionals can assess your specific situation, navigate the complexities of the claim process, and fight for the compensation you deserve.

Remember, the quicker you act and the more evidence you gather, the stronger your case will be.