Can uninsured cargo claims be recovered?

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Maximize Cargo Claim Success Rate with Recoupex

May 31, 2024

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How unrecovered cargo claims impact the stakeholders?

June 7, 2024

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You’re a fresh produce exporter, and your latest shipment arrived looking more like mush than money. You don’t have cargo insurance, a common scenario for many fresh produce exporters and even those dealing with lower-value dry cargo. Now you’re facing a frustrating situation: damaged goods and a shipping line refusing to compensate you. But don’t give up just yet! Here’s how you can fight for what’s rightfully yours, even without insurance:

Step 1: Gather Evidence – Document Everything

The moment you suspect damage, act quickly. Take clear photos of the damaged goods upon arrival, capturing the extent of the issue. Note the container’s condition and any signs of mishandling. Collect copies of all shipping documents, including the bill of lading outlining the cargo’s condition upon pick-up. This documented evidence will be crucial for your claim.

Having pre-shipment documentation will also strongly defend your claim. Documents like Harvest Certificate, quality inspection, stuffing report with photos, will help show the cargo’s integrity at the time of stuffing prior to handling to shipping line.

Step 2: Understand Your Rights – Know the Rules

International shipping regulations, like the Hague-Visby Rules, set out carrier liability for cargo damage. Research these rules to understand your rights and the potential grounds for a claim against the shipping line. Familiarize yourself with the specific terms of your contract, as they might influence your case.

Step 3: Negotiate Directly – Talk it Out

First, attempt a direct resolution with the shipping line. Clearly present your documented evidence and explain the extent of the damage. Highlight any violations of the agreed-upon handling procedures. Be professional, persistent, and emphasize your desire for a fair resolution.

Step 4: Seek Expert Help – Consider Cargo Claims Recovery

If negotiations stall, consider partnering with a cargo claims recovery experts like Recoupex. These professionals have extensive experience navigating the complexities of shipping disputes and can significantly increase your chances of success. They can:

Review your case: Assess the strength of your claim and identify any weaknesses.
Handle communication: Deal directly with the shipping line on your behalf, ensuring clear and professional communication.
Negotiate aggressively: Leverage their expertise to negotiate a fair settlement.

Cargo claim success stories are abundant. By taking action, gathering evidence, understanding your rights, and potentially seeking professional help, you can fight for compensation even without cargo insurance. Remember, the sooner you act, the stronger your case will be. Don’t let damaged cargo shipments leave you empty-handed.

Recoupex is a hub of transport lawyers – experts in cargo claims. We assess your case quickly. We have successfully recovered claims from Maersk, Sealand, Hapag-Lloyd, Mediterranean Shipping Company – MSC, CMA CGM, and other carriers.

SUBMIT A CLAIM NOW!