6 Steps to Take When You Discover Cargo Damage

Did your recent shipment arrive damaged? Spoiled? Don’t panic. But don’t wait for your freight forwarder either.

We’ve seen it too many times — exporters losing tens of thousands because they didn’t act fast or missed a basic step.

You don’t have to guess what to do next. Filing a cargo claim isn’t rocket science when you know exactly what to do.

Here’s a 6-step guide we created for exporters like you in mind.

Save and make it part of your import and export SOP.

And share this with your exporter friend!

Bottom line is cargo damage happens.
What matters is how you respond in the first 72 hours.