Recoupex Recovers Air Cargo Claims? Yes! And Everything Else You Need To Know.

In the midst of skyrocketing ocean freight rates, canal disruptions, and global conflicts, many shippers are turning to air freight as a viable alternative, particularly for sensitive, short-shelf-life, and high-value cargo. However, a common misconception persists that cargo shipped by air is rarely damaged or always insured. This couldn’t be further from the truth. Every organization involved in shipping cargo is likely to encounter loss or damage in the supply chain at some point.

To simplify the often complex procedure of air cargo claims, we present a comprehensive guide to help shippers understand the process and navigate the challenges effectively.

Legal Basis for Air Cargo Claim

Carriers are contractually obligated to deliver a shipment in the same condition in which they accepted it, complete, and on time. This includes:

1. In the same condition/state as accepted.
2. Complete, i.e., the same number of packages as accepted.
3. On time.

Time Limits for Presenting a Claim

As per the Montreal Convention, the time limitations to claim for international air transport freight are as follows:

– Total loss: 120 days from issuance of the airway bill.

– Partial loss: 14 days from receipt of goods.

– Damages: 14 days from receipt of goods.

– Delay: 21 days from when the cargo was placed at the disposal of the consignee.

Submitting a Claim to the Airline

The shipper or consignee listed on the master air waybill must formally present the claim. However, if a third party, such as recovery handlers such as Recoupex, or an insurance company, wishes to submit the claim, they must provide a Subrogation letter or letter of assignment from the contracted parties on the Master Air Waybill along with all the necessary documents.

Key Claim Documents

Several essential documents are required when filing an air cargo claim, including:

1. Air Waybill: The primary document detailing the shipment.
2. Shipper’s Commercial Invoice: The original vendor’s invoice indicating the value of the claimed goods.
3. Packing List: An inventory specifying the quantity and weight of items in each box.
4. Subrogation Receipt or Letter of Assignment: Authorization for a third party to act on behalf of the shipper or consignee.
5. Repair or Parts Replacement Bill: If goods are repairable, provide an estimate or receipt from a repair facility.
6. Documents Indicating the Extent of Damage: Photographs, inspection reports, or any other relevant documentation.
7. Proceeds of Salvage and/or Destruction Certificate: If applicable.

It’s important to note that this list may not be exhaustive, and additional documents could be requested based on the unique circumstances of the claim.

Dealing with cargo damage during transit can be overwhelming, but it doesn’t have to be. By understanding the process and having the necessary documentation ready, shippers can streamline the claims recovery process and ensure a more efficient resolution. Incorporating experts such as Recoupex, into your claim recovery process is highly beneficial; our team ensures that you receive the compensation you rightfully deserve.

Recoupex is a hub of transport lawyers – experts in cargo claims. We assess your case quickly. We have successfully recovered claims from Maersk, Sealand, Hapag-Lloyd, Mediterranean Shipping Company – MSC, CMA CGM, and other carriers.

SUBMIT A CLAIM NOW!