At Recoupex, we’ve helped countless exporters around the world with their damaged cargo. We’ve recovered thousands of dollars for our clients, ensuring they get back what is rightfully theirs.
But even the most seasoned exporter can encounter challenges. One of the biggest hurdles we see for exporters is getting their claims denied by shipping lines. The culprit? Often, it boils down to a missing piece: pre-shipment evidence.
Why Pre-Shipment Evidence Matters
Imagine this: your mango cargo arrives at their destination looking more like mushy messes. You file a claim with the shipping line, but they deny it. Why? Because they have no way to verify the condition of your cargo before it was handed over to their care.
This is where pre-shipment evidence comes in. It’s your documented proof that your precious produce was in tip-top shape when it left your hands. With this evidence, the burden of proof shifts, making it much harder for the shipping line to deny your claim.
Your Pre-Shipment Evidence Arsenal
So, what documents should you have in your pre-shipment evidence? Here are the essentials:
- Harvest Certificate: This document verifies the date and location of your produce’s harvest, ensuring it met freshness standards.
- Pre-Cooling Documentation: Properly pre-cooling your produce slows down the ripening process. Documentation proves you took these vital steps to ensure quality during transport.
- Stuffing Report: This report, prepared by an independent surveyor, details the condition of your cargo during container loading. It highlights any pre-existing damage before the container is sealed. Another way to do this, is to document the stuffing process yourself, and you only need a smartphone.
- Fumigation Certificate: This document proves your produce has undergone pest control measures, protecting both your cargo and the shipping line’s other shipments from contamination.
Building a Strong Case
These documents are your first line of defense in the unfortunate event of cargo damage. They provide a clear picture of your cargo’s condition before shipment, strengthening your claim and making it much harder for the shipping line to deny responsibility. Don’t Set Sail Without Your Pre-Shipment Evidence.
By having this vital documentation in order, you’ll be well-equipped to fight for the compensation you deserve and ensure your fresh produce reaches its destination, not the claim rejection pile. At Recoupex, we’re here to help you navigate the complexities of cargo claims. Contact us today for a free consultation and let’s ensure your next shipment arrives smoothly!
Recoupex is a hub of transport lawyers – experts in cargo claims. We assess your case quickly. We have successfully recovered claims from Maersk, Sealand, Hapag-Lloyd, Mediterranean Shipping Company – MSC, CMA CGM, and other carriers.
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