Maersk Saltoro: A Massive cargo claim

Even if you are not in cherry exports yet, the recent Maersk Saltoro incident followed by excessive delay is still very relevant to you.
Here’s why it’s a massive issue:

• The vessel carried 1,353 reefer containers of cherries, valued at over $100 million, a significant portion of Chile’s exports to China.
• With a 3-week shelf life, cherries need to hit the market at the right time. A delay of over a month meant it missed the high-demand Chinese New Year sales window.
• Chinese laboratory tests of the cherries from the long-delayed Maersk Saltoro, have been returned and are said to confirm the most negative news, “all the fruit must be re-exported or destroyed in China. We expect the same lab findings apply to all containers.
• Exporters face millions in losses.

If your cargo was on the Maersk Saltoro, you must act fast.

Here are 4 tips to recover your losses:

• Collect pre-shipment documents: Harvest certificate, pre-cooling evidence, stuffing report at origin, commercial invoice, packing list.
• Monitor your cargo inspection schedule.
• File your cargo claim early and follow up with the carrier regularly. The settlement process will take time and negotiations will probably be lengthy and you do not want to miss the time bar.
• Seek for claims recovery experts’ help.

Cargo claims for perishable goods are complex, with carriers and insurers often passing the blame or denying claims. With a claims recovery expert, like Recoupex, you fast-track claim recovery process and secure a higher chance of compensation.

NOTA BENE

If you have standard insurance cover ONLY and Maersk will really prove that your containers were plugged in during transit, most probably your insurer will reject your claim, because delay losses are excluded from standard coverage. You should pursue claim from the carrier directly.

Incident too messy to handle to pursue recovery alone? Hit Reply to this email and we will help you.

Contact Recoupex now to file your cargo claim.