Choosing the Right Cargo Surveyor
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July 7, 2023
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Cargo damage is always a stressful moment for importers and exporters. One question we get asked often is about choosing the right cargo surveyor.
These seasoned professionals possess the expertise and knowledge necessary to accurately assess damage, provide reliable reports, and bolster your chances of successful cargo claims recoveries. In this article, we’ll explore the essential factors to consider when choosing a cargo surveyor, ensuring you make the best possible choice.
Seek Experience and Credibility
When it comes to evaluating potential surveyors, experience speaks volumes. Look for professionals who have extensive experience in surveying your specific type of cargo. Whether it’s perishable goods, hazardous materials, or valuable merchandise, a surveyor well-versed in your industry will understand the intricacies involved. Additionally, consider surveyors affiliated with reputable organizations like Recoupex, which can provide an added layer of credibility to your claim. Don’t be shy to ask for references or testimonials from previous clients to gauge their track record.
Time is of the Essence
In damaged cargo surveys, time is of the utmost importance! The longer it takes to conduct the inspection and provide a comprehensive report, the more you risk jeopardizing your claim. Therefore, prioritize surveyors who understand the urgency and can promptly carry out inspections and deliver reports within the required timeframe.
Communication is Key
Look for a surveyor who possesses excellent communication skills, as they will be the bridge between you, the liable party, and potentially your insurer. A skilled surveyor can convey intricate information in a clear and concise manner, ensuring all parties understand the extent of the damage and the causes involved. With a surveyor who excels in communication, you can minimize misunderstandings and maximize the impact of your claim.
Independent Expertise
Choosing an independent surveyor can provide an added layer of impartiality and objectivity to the assessment process. An independent expert is not influenced by any party involved and is solely focused on providing an accurate and unbiased evaluation of the damaged cargo. This impartiality can significantly strengthen your claim and increase the chances of a favorable outcome.
In case cargo was insured make sure you appoint surveyor affiliated with insurance company. Usually his name / organization is listed on cargo insurance policy.
Selecting the right cargo surveyor is a crucial step towards maximizing your chances of success in cargo claims and recovering losses. Carefully considering these factors, you’ll be well on your way to achieve favorable outcomes for your cargo claims.
Recoupex is a hub of transport lawyers – experts in cargo claims. We assess your case quickly. We have successfully recovered claims from Maersk, Sealand, Hapag-Lloyd, Mediterranean Shipping Company – MSC, CMA CGM, and other carriers.
