Break language barrier. Start your cargo claim recovery!
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It’s a shocking reality that only 30% of fresh produce exporters are actually filing air cargo claims. This means that billions of dollars worth of damaged goods are going unclaimed every year. Why is this happening? One big reason is fear. Many exporters and importers are intimidated by the idea of dealing with shipping lines, especially when it comes to complex legal matters like cargo claims.
Another common concern is the language barrier. English is often the language of business, but what if you’re more comfortable in Spanish, Mandarin, or Arabic? The good news is, you don’t have to be fluent in English to successfully file a cargo claim. All you really need are the right documents: your Bill of Lading (BL), a Letter of Assignment (LOA), and documents . These documents are the foundation of your claim.
Bonus tip: If English isn’t your strong suit, don’t worry. You can submit these documents in your native language. Many cargo claim specialists can work with translations. So, what are you waiting for? Don’t let damaged cargo eat into your profits. Take control of the situation and file your claim.
You might be wondering, “Will this really work for me?” The answer is a resounding yes. Recoupex have helped countless exporters from all over the world successfully recover damages. Your situation is not unique. Many exporters face the same challenges you do. Every claim you file is a step towards a fairer and more equitable industry. Don’t let language or fear be a barrier to getting what you deserve.
Here’s a breakdown of the cargo claim process:
- Document everything: Take photos and videos of the damaged cargo. Gather all relevant paperwork, including invoices, packing lists, and shipment documents.
- Notify the carrier: Inform the carrier about the damage within 3 days from delivery. This is usually done through a formal damage report.
- Prepare your claim: Use the documents you’ve gathered to create a detailed claim. Clearly outline the damages and the amount you’re seeking in compensation.
- Submit your claim: Send your claim to the carrier, along with all supporting documents.
- Follow up: If you don’t receive a response within a reasonable timeframe, follow up with the carrier. Be persistent but polite.
If you’re overwhelmed by the process, consider hiring a cargo claim specialist. They can handle the paperwork, negotiate with the carrier, and increase your chances of a successful claim. Filing a cargo claim is not about being difficult. It’s about protecting your business and ensuring fair compensation for damages.
Don’t let language or fear hold you back. Take action today.
Recoupex is a hub of transport lawyers – experts in cargo claims. We assess your case quickly. We have successfully recovered claims from Maersk, Sealand, Hapag-Lloyd, Mediterranean Shipping Company – MSC, CMA CGM, and other carriers.
