3 Biggest Mistakes by Exporters That's Costing them Money

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How unrecovered cargo claims impact the stakeholders?

June 7, 2024

cargo damage, cargo damage claims, cargo claims, cargo claims recovery, cargo claims success, sme, small and medium size exporters, exporters, importers

Cargo Claims Success Tips for Small and Medium-sized Exporters

June 21, 2024

cargo damage, cargo claims, cargo claims recoveries, damaged cargo, pomegranates, reefer cargo, reefer cargo claims

Rising freight costs are squeezing profit margins for exporters and importers worldwide. In their desperation to save money, some shippers are making costly mistakes that lead to cargo damage and eventually, lost claims.

What key areas are shippers cutting corners? Let us emphasizes the importance of proper handling to avoid cargo damage and win reefer cargo claims.

The Importance of Proper Reefer Cargo Handling

Reefer cargo, such as fresh produce like fruits and vegetables, requires precise temperature and humidity control throughout its journey. Even slight variations can significantly impact quality and shelf life. Improper handling at any stage, from packing to transport, can lead to spoilage and financial loss.

Common Mistakes Leading to Reefer Cargo Damage Claims

Mixing Cargo Types: Combining different chilled cargo with varying temperature and ventilation needs can be disastrous. This “average” approach often leads to partial or even total cargo loss. Remember, some fruits emit ethylene gas, which can accelerate ripening and damage other sensitive produce.
Cutting Corners on Packaging and Stowing: Strong packaging protects your cargo from physical damage and maintains proper temperature and humidity. Skimping on materials or using improper stowage methods can create airflow issues and damage your goods. For example, chilled fruits and vegetables need air circulation, while frozen goods require tight packing to prevent thawing.
Overloading Containers: Overstuffing containers restricts airflow and creates a breeding ground for spoilage. This practice also increases risks during handling, potentially leading to crushed or damaged cargo.

How to Win Reefer Cargo Claims?

Unfortunately, taking shortcuts to save money can make it nearly impossible to win cargo claims. Here’s what you can do to ensure successful claims:

Don’t Mix Cargo Types: Always separate different chilled cargo with varying temperature and ventilation requirements.
Use Proper Packaging and Stowage Techniques: Invest in high-quality packaging materials and follow recommended stowage methods for your specific cargo.

Maintain Proper Documentation: Detailed records of temperature, humidity, and handling procedures are crucial evidence in case of damage to ensure that you followed proper loading procedures.

You can minimize cargo damage and significantly increase your chances of winning cargo claims. Remember, cutting corners to save money can cost you more in the long run. Invest in proper handling and avoid the headaches of lost cargo and failed claims.

Recoupex is a hub of transport lawyers – experts in cargo claims. We assess your case quickly. We have successfully recovered claims from Maersk, Sealand, Hapag-Lloyd, Mediterranean Shipping Company – MSC, CMA CGM, and other carriers.

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