Avoid Transshipment Cargo Damage

What is Transshipment cargo damage?

Transshipment cargo damage refers to harm caused to goods during the process of transferring them from one vessel to another at a transshipment port. This damage can occur due to various factors, such as:

• Physical mishandling: Rough handling during loading, unloading, or cross-stuffing operations.
• Environmental factors: Exposure to humidity, temperature fluctuations, or contamination.
• Reefer cargo issues: Power outages or improper temperature control for refrigerated goods.
• Infestation: Presence of pests or insects, especially in agricultural products.

Is it necessary to appoint a surveyor?

Every exporter faces a critical question: Is it really necessary to appoint a surveyor for cargo cross-stuffing at a transshipment port?

The answer, unequivocally, is yes. A recent case handled by Recoupex underscores why this seemingly small investment can be the difference between a successful claim and a devastating loss.

Let’s dive into a real-world scenario that will make this point crystal clear.

The Case of the Lost Grapes

A reefer container brimming with fresh grapes was shipped from India. The journey involved a transshipment in Barcelona, Spain where the shipping line performed a cross-stuffing operation. Here’s where the trouble began. The carrier failed to provide a clear, documented reason for the cross-stuffing. The initial explanation from their agent was vague, citing only an “incident.” Critically, the exporter, perhaps thinking they were saving a few dollars, did not attend the cross-stuffing or appoint a surveyor.

Big mistake. Huge.

Upon arrival in Canada, the grapes were a total loss. Suddenly, the shipping line’s tune changed. They now claimed the damage stemmed from a “latent container defect” that necessitated the cross-stuffing in the first place. Sound familiar? This classic defense attempts to shift the blame onto the container itself, absolving the carrier of responsibility.

The exporters found themselves in a precarious position. They lacked crucial information about the real reason for the cross-stuffing and the cause of the damage. The carrier’s “latent defect” defense, while convenient for them, left the exporter scrambling for proof to the contrary. It was a classic “he said, she said” scenario, with the burden of proof unfairly resting on the exporter.

The Recoupex Resolution to Transshipment cargo damage

Recoupex stepped in and successfully settled the claim for transshipment cargo damage on behalf of the exporter. But this case serves as a stark reminder of the vital lesson learned.

Cross-stuffing operations at transshipment ports are high-risk moments for your cargo. Here’s how to mitigate that risk and protect your investment:

• Appoint a Surveyor, Period: If your cargo is being cross-stuffed, *always* appoint a surveyor. Do *not* rely on the carrier’s account of events. Their interests are not aligned with yours. A surveyor acts as your independent eyes and ears, documenting the entire process and providing irrefutable evidence should a problem arise.
• Survey Reports – Your Claim’s Best Friend: A comprehensive survey report is worth its weight in gold. It can pinpoint the exact cause of damage, whether it’s terminal mishandling, a container drop, power issues at the transshipment port, or something else entirely. This documentation is crucial for a swift and successful claim recovery. It transforms a “he said, she said” situation into a “here’s the proof” scenario.
• Evidence is King: In the world of maritime law and cargo claims, evidence is paramount. The more evidence you have demonstrating carrier negligence or failure, the stronger your claim will be. Don’t leave anything to chance. Document everything.

In short, protecting your cargo requires proactive measures. Appointing a surveyor for cross-stuffing operations isn’t an expense; it’s an investment in your peace of mind and the financial security of your business.

Don’t wait for a disaster to strike. Be prepared. Be vigilant. Protect your cargo interest first.

Fruit Logistica Berlin