As a new exporter, you’re excited to get your products out into the world. But what happens if your meticulously prepared cargo arrives damaged at its destination?
Cargo claims can be a frustrating ordeal for many, often made more difficult by the lack of evidence. This is where pre-shipment surveys come in – your secret weapon for ensuring cargo integrity and maximizing cargo claim success.
Pre-shipment surveys are quickly becoming an industry standard, and for good reason. Shipping lines increasingly request them when cargo claims arise. This article will equip you with the knowledge to conduct a proper pre-shipment survey, empowering you to protect your cargo and navigate any potential claim issues with confidence.
A pre-shipment survey is a comprehensive inspection conducted before cargo is loaded into a container. It documents the condition of the container, the cargo itself, and the loading process. This detailed documentation serves as crucial evidence in case of damage during transit.
Here’s how a pre-shipment survey empowers you:
A pre-shipment survey typically involves three key areas:
Container Survey: This inspects the container for existing damage, such as rust, holes, or malfunctioning doors. Light tests are conducted to identify any potential water ingress points. Photos document any issues found.
Cargo Survey: This examines the cargo itself, focusing on its condition and packaging. For some cargo, like coffee beans, photos are taken of the packaging. For fresh produce, random samples are opened and photographed to document their condition.
Stuffing Report: This documents the loading process, detailing how the cargo is packed within the container. The type of packaging, dunnage used, and lashing methods (securing cargo) are all recorded with photos for reference.
The good news? You don’t need fancy equipment! A smartphone camera can capture all the necessary evidence. Work with your shipper to conduct the survey before and during the loading process. Remember to:
Here are some additional tips for proper container stuffing to minimize damage risks:
Pre-shipment surveys are a proactive investment that can save you time, money, and frustration in the long run. By documenting the condition of your container, cargo, and loading process, you strengthen your position in case of cargo damage.
Remember, a few minutes spent on a pre-shipment survey can translate to a smooth shipment and a successful cargo claim, if necessary. So, take control, protect your cargo, and ensure your hard work reaches its destination in pristine condition.
Recoupex is a hub of transport lawyers – experts in cargo claims. We assess your case quickly. We have successfully recovered claims from Maersk, Sealand, Hapag-Lloyd, Mediterranean Shipping Company – MSC, CMA CGM, and other carriers.